Delete account

01Delete in the app

Sign in to the account you want to delete. Open Account, then Security & sign-in, and choose Delete account. Read the consequences and complete the ownership and confirmation steps shown in the app.

Deleting the app from your device is different from deleting your account. You do not need to submit a contact form when you can complete the in-app deletion process.

02If you cannot access the app

Use Contact us, choose Account deletion help and provide the email associated with your account. State that you want the account deleted, or describe the problem preventing you from doing it yourself. We may need to verify ownership before taking action.

Submitting the form opens a support case. It does not instantly delete an account. Keep the case reference for follow-up and never send your password or a verification code.

03Before you confirm

You lose the ability to sign in to the deleted account and access the library linked to it. Local reading notes may also be lost. Review the in-app explanation before proceeding. Account deletion does not automatically cancel a separate store transaction or request a refund.

04Information that may remain

Some transaction, accounting, publication, security or legal records may need to remain after deletion. Published works and existing readers’ access are handled separately from personal account details. Authors should also contact the publishing team about withdrawal requests or unpaid proceeds. Our Privacy policy explains the general retention approach.

05Other privacy requests

You can ask to correct, access or delete specific information without asking to close the entire account. Select Privacy or data request on the contact form and explain what you need.